Guarantees- What is their refund policy?
The following is an excerpt from David’s independent report on coaching training and certification.
If you’ve done thorough research, this might not be too important to you. However, you’ll have more peace of mind joining with a company that has a generous refund/cancellation policy if you’re not satisfied with the training and/or service. Often this shows they are confident in their service, and that they have a low refund rate.
If they don’t provide refunds at all – it’s possible that it’s to support your commitment. But you need to satisfy yourself that they don’t have a list of complaints against them by disgruntled students.
In any event, it’s a good idea to view testimonials, and even contact current or former students to have a chat before signing up.