Mentor Monthly™ Newsletter
Business Building for Professionals....
Coaches, Consultants, Speakers & Trainers

#21: Why Your Clients Aren't Buying

David Wood, PCC
Support Center



1. Announcements/Offers
2. 'Why Your Clients Aren't Buying' (FEATURE ARTICLE)
3. About the 'Mentor Monthly™' Newsletter

Shows David's picture when online

1. Announcements/Offers

A Good Offer...Ends July 2nd

Terri Levine has released an 8 x Cassette Series called "How to Easily Attract High Paying Clients Who Love You", for US$99.

Now - they've probably gone a bit overboard with the current offer of $2,500 in bonuses if you buy the cassettes by July 2. I mean - I even kicked in a bonus for this - but I think the value of the bonuses is a bit inflated, so take that bit with a grain of salt.

But...I'm bringing it to you because I figure even if the bonuses are only worth $500 this is still a good opportunity. Secure your cassette pack here:

(Note: no refunds on this one - which is probably reasonable given all the bonus downloads that come with it.)


Coach Training Specials!

Since choosing the perfect coach training school can be such a difficult task these days, and SolutionBox™ doesn't offer training, we've decided to jump in and help!

You'll see a whole bunch of information and resources coming out in the next few weeks to help you choose your school, and....we've even negotiated training specials for you up to US$300 in value.

For now all you need to know is:

1) "Always email us before you enroll in a training school, and we'll make sure you get your training special".

2) We're here to help! We know it's a confusing field, and we're happy to answer any and all questions you have about training at Support Center

More on this in the next few weeks, but if you can't wait, email us now at Support Center and ask us for a list of the top schools currently offering the special.

2. FEATURE: Why Your Clients Aren't Buying

How not to get sales: Advertise a big-ticket item, like coaching for $150-$300 a month, and hope people will sign up on the spot.

In direct response marketing this is known as 'selling off the page' or 'one-step marketing,' and it's by far the hardest and most difficult way to enroll people in a high value product or service like teleclasses or coaching.

In a nut-shell - it's just too big a jump for them to make in one go.

I asked my new friend and marketing expert, Ramon Williamson about this, and I thought his response so insightful, I asked if I could share his answers with you. And he's kindly agreed....

Introducing "Two-Step Marketing"

'Two-Step' Marketing refers to the process of enrolling prospects in your offer using two steps. An example of 'two-step marketing' would be offering a special report, audio excerpt, mini-course or a desktop video in your promotional email to your network. Then you let a series of follow-up messages enroll the prospect. (I.e. not a one-time hit - a series of emails.)

"Educational Selling" is also important - don't say 'buy this', but rather educate them on the problems they are facing, the solutions, and how your product can help them. For a brilliant example of "Educational Selling" in action, read this article:

See how he explains why you need his product?

(In fact, notice even then he doesn't sell you his product - he gives you a FREE VERSION! Then he upsells you to the $149 version. Two - Step - Marketing.)

Why Use the 'Two-Step' Approach?

  • You'll generate more qualified leads

  • You'll convert more people to your offer using this two-step method, contrary to popular belief

  • You'll build a list of highly qualified prospects for your product or service

An Example

Another 'two-step' marketing example is having people call and listen to a 5-7 minute prerecorded message. Then ask them to provide their contact information to receive your special report that sells them your product or service. (Note: you could probably even call this three-step-marketing)

I (Ramon) have used this all the time in my niche markets off-line and I'm testing it online now with great results.

Using Mini-Courses

3 tips for making mini-courses work as part of a 'two- step marketing' process:

  1. The optimum schedule for a mini-course is 5 days

  2. Each installment should ask them to take some action. For example, have them set a goal and send it to you, identify 3 ways they can apply the lesson in their business and send them to you, etc.

  3. Make a special offer in Day 3 and use a special discount code for an ordering page that will expire in 24 hours (remember to end the offer when you say)

Increase Attendance to Free Classes and Sessions

But is 'two-step marketing' really needed for 'free' classes and sessions?

For years, I had the #1 teleclass online in terms of attendance to the free introductory classes and actual conversions to the paid classes.

While most people could get registrations for their free classes, often times, less than 50% showed up. My secret? I used a 'two-step' process to enroll people in my free classes. In the class announcement, I offered a highly useful special report / audio excerpt to pre-sell them on the value of coming to the class.

Then I followed up with a series of e-mail messages to enroll them.

Important Tip: Always make sure you ask people to opt in to a list to get your free report, otherwise you have no way to follow-up.

Converting Free Participants to Paying Clients

How did I convert 60-80% of the people on the call to paid participants?

  1. I over delivered. According to my students, my free classes where better in terms of value than most people's paid classes.

  2. I made an irresistible, limited time, special offer. I offered extra bonuses and an exclusive discount good for 24 hours.

The Mechanics of the special offer

At the end of the call, I told them about a special web page and gave them a coupon code to order. After 24 hours, I took the page down. No exceptions.

Experiment with 'two-step marketing' ideas for your business and find out how they can work for you!


By Ramon Williamson

* * *
Ramon is currently offering a very enticing free resource for our subscribers, available at:



3. About the 'Mentor Monthly' Newsletter

TO SUBSCRIBE, and for fr'ee information packs on coaching, visit:

Please forward this newsletter to anyone you feel might make a great coach!



I encourage you to share, replicate or forward this newsletter or article as long as the subscription, author links, and copyright information are kept intact.

Web site:

David Wood is a Professional Life Coach, and author of the powerful Free Download: '50 Life Coaching Questions to Take Control of Your Life and Help Your Clients'. He helps coaches, consultants, speakers and trainers to build their businesses via his popular ebook: "10 Super Coaches Share Their Secrets" and his audio ebook: "Getting Your First 50 Clients".

"David Wood is a personal and business coach, and an original founder of the International Coach Academy - a global coach training school"

Copyright 2001-2004 Life Coaching

Want Content For Your Web Site or Ezine?
You may copy any of our articles to your web site, or distribute them in your ezine or magazine, providing you include the above attribution box.
(You may convert it to text if you have a text newsletter, as long as you include a link to one of our web sites).



Copyright 2004 SolutionBox™ and Life Coaching